FAQ

1. Do you offer free shipping?

Yes! We offer FREE shipping on all U.S. orders.

2. Do you ship internationally?

No. We currently ship only within the United States.

3. How long does delivery take?

Processing: 3–4 business days
Shipping: 5–6 business days
Total: 8–10 business days

4. Can I cancel my order?

Orders can be canceled within 24 hours of placement.

5. What is your return policy?

• Returns accepted within 7 days

• Product must be unused and in original packaging

6. What is your exchange policy?

• Exchanges accepted within 10 days

• Subject to product availability

7. When will I receive my refund?

Refunds are processed within
⏳ 5 – 10 business days

8. Who pays for return shipping?

Customer pays unless:

✔ Item defective
✔ Wrong item sent

9. What if my order arrives damaged?

Contact us within 48 hours
Send clear photos for quick resolution.

10. How do I track my order?

Tracking number is emailed after shipment.

11. Can I change my shipping address?

Yes, within 24 hours after ordering.

12. What payment methods do you accept?

• Credit cards

• Debit cards

• Secure online payments

13. Is my information safe?

Yes! Your data is protected by secure encryption.

14. How do I contact support?

📞 608-996-0438
📧 contact@almovra.store

15. Do you offer bulk or wholesale orders?

Yes, contact us for special pricing.